They do! We were over the moon to read this comment in one of the books in the guest rooms. We've met a lot of people in the last 14 years (can hardly believe it's been that long!).
Some are well traveled, some are staying at a bed and breakfast for the very first time, some are just trying us out because they're bored with the same old hotel chain they've used in the past.
Whoever they are, each and every one of our guests receive the royal treatment. Most think the Little English Guesthouse is the best place to stay in Tallahassee, and we're happy to agree with them! It's always a pleasure to see familiar faces coming back to stay with us whenever they're in Tallahassee. This comment was particularly meaningful as it came from a person who had stayed at LOTS of lodging business throughout the world - and considered our place to be among the best.
Make no mistake, providing an excellent experience for each and every guest takes work, planning and a lot of love. We're always chuffed when someone notices and appreciates it - and takes the time to tell us. Teachable moment (for myself too!) - let someone know they did a great job for you. It'll make their day!